Returns

You have the right to cancel your order at any time within 24 hours of your order date.

All returns must be returned at your cost within 5 working days.
Payment for the returned goods will be refunded within 14 days of the goods being received by us, less the re-stocking charges.
Every effort is made to see that our stock is correctly named and of the highest quality, however, neglect, poor planting conditions, adverse weather conditions and damage by animals/pests could lead to plants failing. It is therefore impossible for us to consider complaints 7 days after purchase. If there is anything wrong with any plant on arrival, we need to be contacted straight away in order for us to deal with it as soon as possible. Plants will be replaced at our discretion.

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